Service Charter of Rights

At Saha Support Care, we respect your right to be treated with dignity, fairness, and equality. Our services are based on a person-centred approach, empowering you to make choices and live life on your terms.

✅ Your Rights:

• To be treated with respect and dignity
• To receive safe, high-quality, and culturally appropriate care
• To be involved in decisions about your support
• To have your privacy and personal space respected
• To access information in a language or format you understand
• To give feedback or make complaints without fear of retribution
• To be supported by an advocate of your choice

💬 How We Support Your Rights:

• We provide clear information about your options and services
• We work with you to create a personalised care plan
• We listen actively and value your input
• We ensure that our staff follow professional and ethical standards
• We adopt a policy of non-discrimination, regardless of your race, gender, disability, culture, or beliefs

At Saha Support Care, you are in control — and we’re here to walk with you every step of the way.